Hotel Directory
Dear guest,
Welcome to Hotel VIC, we are delighted to have you here! Every day, we work with great pleasure to make your stay as enjoyable as possible. This Hotel Directory is filled with all the information you need to ensure your stay goes smoothly.
If you have any questions or if there is anything we can assist you with, please feel free to call us! You can reach us at +31 (0)71 3030 750.
Best regards,
Team VIC
Adapters
The voltage in the Netherlands is 220-230 volts. Various adapters are available at the Grab & Go Shop for a fee.
Airconditioning
Every hotel room in VIC is equipped with a VRF-system that allows you to heat or cool the room. The control of the VRF is done through the wall panel in your room.
Breakfast
Feeling hungry? We offer a small breakfast from our Grab & Go. Also we offer breakfast at our neighbours restaurant, Restaurant Rubens, located in Golden Tulip Hotel. The cost for this breakfast is €19,50 per guest per day.
Cash and cards
At Hotel VIC, we do not accept cash payments; however, we do accept debit cards, Visa, Euro/Mastercard, American Express, Diners Club, Union Pay, JCB, and Maestro. If you require cash, there is an ATM located opposite the hotel at Ballonstraat 159G.
Check-out
On the day of departure, we kindly request you to check-out of your room before 11:00. If you wish to check-out any later, please contact the hostess for late check-out possibilities. Please note there is a fee applicable.
Creditcards
For creditcard payments we accept American Express, Visa, Mastercard/Euro, Diners Club, Union Pay, JCB and Maestro.
Coffee machine
Your room is equipped with a coffee machine. This is how to use it:
Doctor
Do you need a doctor or other medical assistance? Call the reception at +31 (0)71 3030 750, they can connect you with the appropriate healthcare provider.
Drinking Water
The tap water in the Netherlands is drinkable. Additionally, we also sell bottles of mineral water in our Grab & Go.
Would you like to contact us via email? Of course! You can reach us at reservations@hotelvic.nl.
Emergencies
To report an emergency, please contact the reception at telephone number +31 0 71 3030 750. Calmly inform the receptionist of the location and situation of the emergency. In case of a fire, if possible, explain the extent of the fire and it's location. The reception will activate the emergency plan.
Fire Alarm
When the fire alarm sounds, we ask you to evacuate the building as quickly as possible. In your room and in various public areas, you will find a floor plan indicating the escape route. Proceed to the assembly point in the parking lot at the rear of the hotel. Under no circumstances should you use the elevators; instead, follow the emergency routes and use the emergency exits. Once you reach the assembly point, please follow the instructions of the on-site emergency response team members (BHV-ers).
Hairdryer
Each room is equipped with a hairdryer, which you can find in the bathroom cabinet.
Internet
Hotel VIC offers complimentary Wi-Fi throughout the entire hotel. Simply select the network 'KPN'. Then, open your browser; the login page will open automatically. Follow the on-screen instructions to access the network.
Housekeeping
Your room will be cleaned daily between 09:00 and 14:00. If you do not wish your room to be serviced, you can indicate this to our staff by activating the "do not disturb" sign on your door. Housekeeping will then leave a bag with clean items outside your door.
Laundry and dry cleaning
From Monday to Friday, it is possible to have your laundry and dry cleaning done through the reception. If you wish to use this service, we ask you to drop off your laundry and dry cleaning at the reception before 09:00 in the morning, in the laundry bag provided in your hotel room's closet, along with the completed laundry list. If you drop off your laundry in time, you will have your items cleaned and returned to you the same evening, around 19:00. The costs for the laundry and dry cleaning service are listed on the laundry list, and these costs will be charged to your room account.
Liability
The hotel and hotel management cannot be held responsible for the loss of personal items from the hotel room, meeting rooms or public areas.
Musea
In the beautiful city centre of Leiden there are more than 10 musea well worth visiting. Each one is more interesting than the next. Click the button below to find our favorites.
Parking
Our parking garage is located at the rear of the hotel, on Anthony Fokkerweg. To access the garage, you can request your personal access code with the hostess. The parking fee is €17.50 per vehicle per night.
Pets
We kindly request you to leave your furry friends at home. VIC is a pet-free hotel.
Reception
VIC is a self-service hotel, our hostess is available 24/7 for all your inquiries. You can also reach us by phone at 071 303 0750.
Restaurant Rubens
The Rubens restaurant is open Monday through Saturday for breakfast, lunch, and dinner. On Sunday, only breakfast is served. In addition to the à la carte menu, the Rubens restaurant also offers a weekly changing 3-course menu, where you can enjoy the latest trends.
Monday to Friday, breakfast is available from 07:00 to 10:00, and dinner from 18:00 to 21:00.
For Saturday and Sunday, breakfast is available from 07:00 to 11:00, and dinner on Saturday is available from 18:00 to 21:30. The restaurant is closed on Sundays.
Reestaurant Rubens is located right next door in Hotel Golden Tulip Leiden Centre.
Click the button below to view our menu and to make a reservation if desired.
Safe
In the rooms of the VIC hotel, you will find the safe located in the closet. You can operate it with your own code, the instructions for which are located inside the safe. Guests of VIC can also make use of our luggage room.
Shopping
Shopping enthusiasts will find plenty to enjoy in Leiden. Along the Haarlemmerstraat, Breestraat, and the surrounding streets, there are numerous charming shops. Additionally, there is a bustling market in the center of Leiden every Wednesday and Saturday, located in the shopping area along Nieuwe Rijn, Aalmarkt, Vismarkt, and Botermarkt streets. The Westfield Mall of The Netherlands is also easily accessible, both by car and public transportation.
Smoking policy
Hotel VIC is a non-smoking hotel. This means that smoking is not permitted in the hotel rooms or public areas. If our staff discovers that smoking has occurred in your room, we will charge a fee of €150.00.
Taxi
Do you need a taxi? Our reception staff are happy to assist you by booking a taxi with our reliable partners. We advise you to anticipate an average waiting time of 10 minutes, depending on the demand at the taxi company. If you require a taxi in the morning, we recommend booking it the evening before.
Toiletries
Did you forget something important to pack in your toiletry bag? Such as your toothbrush, shaving items, or a comb. Feel free to take a look in our Grab & Go; you can find the desired items there for a fee.
VVV
At the Visitors Centre located at Stationsweg 26, approximately a 2-minute walk from the hotel, you can find answers to all your questions about the Leiden area and gather inspiration to make the most out of your time in Leiden.
Wake-up call
You can specify your desired wake-up time at the reception. One of our staff members will wake you up at the specified time by calling you on your mobile phone.